By placing an order with Dezigntec, you confirm that you are in agreement with and bound by the terms and conditions below.

Definitions:
The Client : The company or individual requesting the services of Dezigntec.

Dezigntec: Web Design Studio

General
Dezigntec will carry out work only where an agreement is provided either by email, telephone, or mail. Dezigntec will carry out work only for clients who are 18 years of age or above. An 'order' is deemed to be a written or verbal contract between Dezigntec and the client, this includes telephone and email agreements.

Website Design
Whilst every endeavor will be made to ensure that the website and any scripts or programs are free of errors, Dezigntec cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it.

The website, graphics and any programming code remain the property of Dezigntec until all outstanding accounts are paid in full.

Any scripts, cgi applications, php scripts, or software (unless specifically agreed) written by Dezigntec remain the copyright of Dezigntec and may only be commercially reproduced or resold with the permission of Dezigntec.

Dezigntec cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.

The client agrees to make available as soon as is reasonably possible to Dezigntec all materials required to complete the site to the agreed standard and within the set deadline.

Dezigntec will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.

Dezigntec will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of a site owner. eg. Any disputes re content/images that have been provided to us for inclusion on the site.

Dezigntec will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents.

A deposit of 35% is required with any standard project before any design work will be carried out.

Once a website has been designed and completed the final balance of payment is then due in accordance with our payment terms. There are no exceptions to this, i.e If the client decides they no longer want the site, as they have commissioned the work and paid a deposit they are still obliged to pay for the work that has been done. Non payment will result in legal action being taken if necessary.


Compatibility
Dezigntec will endeavor to ensure that any developed/designed site or application will function correctly on the server it is initially installed in and that it will function correctly when viewed with the web browsing software Microsoft Internet Explorer Version 6 and to an acceptable level with Mozilla browsers. Dezigntec can offer no guarantees of correct function with all browser software.

Website Hosting
Whilst Dezigntec recommends hosting companies to host websites, no guarantees can be made as to the availability or interruption of this service by Dezigntec cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential or special loss.

Payment of Accounts
A deposit is required from any new client before any work is carried out. It is the Dezigntec policy that any outstanding accounts for work carried out by Dezigntec or its affiliates are required to be paid in full, no later than 30 days from the date of the invoice unless by prior arrangement with Dezigntec.

Once a deposit is paid and work completed you are obliged to pay the balance of payment in full. We will contact clients via email and telephone to remind them of such payments if they are not received when due.

Complaints Procedure
Informal procedure

Anyone who experiences a problem with their web service provided by Dezigntec should raise the matter directly using our  Online contact form to do so, giving sufficient information to locate the material (such as an url) and clearly outlining the grounds for complaint.

Dezigntec will approach the individual responsible for the material in question with a view to resolving the matter to the satisfaction of the complainant.