After Sales Customer Support

Once your new site is up and running you need to know that the company you have chosen to create your website will still be there to provide you with backup, should you have a problem or require an alteration for your site.

We provide free support for all our clients, there is no time limit on this support and you can ask us as many questions as you like. Most of our clients are setting up websites for the first time and have a few questions and queries after their site goes live, so we are happy to provide free after sales support.

Any slight alterations to the website design are also carried out for free. Payment of our final invoice for the completion of a website, doesn't mean we leave you to your own devices and you may find that you need to make a tweak here or there, or perhaps some content altered on your site.

All support enquiries are handled via email initially and telephone conversations can be arranged thereafter if required. We answer all enquiries within 24 hours.

Website Performance and Downtime

We use third party companies to host our websites and have selected them carefully to ensure that they are established reliable companies, with a view to providing your with the best performance possible for your site.
On the odd occasion these companies may experience a technical problem (like all companies), we cannot guarantee 100% uptime for your site, but should any problems come to our attention we will deal with it immediately. The Dezigntec website is hosted by the same company that we use for the majority of our clients in case you were wondering!

Contact For Customer Support

As an existing client you will already of have contact with us via email, so emailing us directly is fine.

Our center is organized and developed with the knowledge of computer and its services. With related to computer field you may be obtained various advices with free. We expect and welcome the comments submitted by you, will be advantaged to be improved our services.

We carryout our services with various difficulties, so that we humbly require you that you should inform your friends and relations about our web site and the services conducted by us. If you do this favor for us we will be much grateful to you. 

Donations

You may be submitted any donation or contribution to us, and also you may give us regarding technology favorable. As you wish to do such donation or contribution you may forward to the following bank accounts. 

* Bank: Bank of Ceylon (Sri Lanka)
   Branch: Gelioya
   Name: M.Z.A Bazullah
   Account Number:  7052144

* Bank: Hatton National Bank Limited (Sri Lanka)
   Branch: Gelioya
   Name: A.G.M. Razeen
   Account Number: 14-00-02-9357601-1